Customer Care Agent (Cash Advance / Cash Loan Industry)

Customer Care Agent (Cash Advance / Cash Loan Industry)


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PH Investment Services is actually a family group possessed team that functions into the consumer monetary and mortgage services industry. There is one objective at heart, to give you monetary balance to every a clientele. Ever since the company ended up being launched in 2001, we’ve got developed over 40 department stores in 6 reports, plus an internet telephone call heart. As we consistently build, our company is seeking to create lively, positive and sales-oriented individuals to join our house.

  • Competitive hourly wage plus prospective monthly bonus
  • Made time away (eligible after 90 days)
  • Wellness, dental care and sight insurance policies (eligible after 60 days)
  • Long lasting disability and life insurance coverage taken care of by the company after 90 days
  • Comprehensive education to assist progress your job

As a client solution agent, you’d have actually a hands-on character in working with visitors and in charge of finishing work linked to the department’s daily operations. You’ll have an energetic role in fulfilling all show purpose and metrics for part as explained by top management. To do so, this situation requires excellent customer service skills (both over the telephone along with people), attention to info and a desire for income. This situation is accountable to aid establish, aid, and be involved in all promotional and collection effort. Task responsibilities are expected are finished in a manner that complies along with state and federal laws and adheres to company procedures, treatments, and ways.

After tuition, you’ll be likely to advise market the financial products alongside service to people. You need to have exemplary communications skill to build powerful interactions with not merely our recent visitors, but also our very own possible ones. You will help help with performing promotional attempts inside the neighborhood to simply help establish business and customer growth.

While increases is often vital, very are accumulating and providing in an accountable method. You’re going to be expected to stay glued to the business’s procedures, methods as well as appropriate state and federal laws. You’ll need to possess abilities to maintain precise money handles and make certain organization safety methods include performed. You have to enter buyer and deal information accurately to the point of marketing system and develop and sustain accurate consumer files with all required records. Complete and document collection calls, and just about every other accepted collection activities.

This position requires standing up for long amounts of time, lifting and holding as much as 20 pounds. Operate is likely to be performed inside or in the open air as needed. Ability to function a computer and aim of purchase program, calculator, copier and use manager’s submitting program. Additionally result in sustaining a clean and inviting client planet, to include hoovering, dusting, cleansing bathrooms and house windows with offered cleaning equipment.

Customer Service Associate (Payday Loans / Cash Advance Industry)

You should be available to function within time of 8:30 a.m. to 6:30 p.m. Monday through tuesday, and 8:30 a.m. to 1:30 p.m. on Saturday, with booked days founded by administration weekly. Capacity to feel prompt, protect good attendance, and periodically function above 40 time per week.

This is exactly a full time work, with generally 40 hours per week and a flexible timetable, with periodic overtime called for. The knowledge overhead has been designed to suggest the overall nature and degree of services performed by staff members in this category. It isn’t made to have or perhaps interpreted as an extensive stock of obligations, responsibilities, and certifications requisite of employees assigned to this work. Worker may do various other related projects as negotiated meet up with the ongoing needs of business. PH economic service is the same possibility manager promote diversity at work. We do not discriminate on the basis of impairment or insulated faculties.

Needs to be 18 years of age and eligible to are employed in the USA. Needs to be capable successfully perform all article offer displays, such as a criminal history check, resource check and medication test. Normal and punctual attendance is necessary. Schedules could be changed as needed to allow for businesses requires. Must meet all appropriate condition and regional regulatory requirements.

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